{"id":1286,"date":"2016-06-30T14:30:53","date_gmt":"2016-06-30T12:30:53","guid":{"rendered":"http:\/\/www.archiware.com\/blog\/?p=1286"},"modified":"2025-07-10T10:52:24","modified_gmt":"2025-07-10T08:52:24","slug":"7-tips-for-the-archiware-portal","status":"publish","type":"post","link":"https:\/\/blog.archiware.com\/blog\/de\/7-tips-for-the-archiware-portal\/","title":{"rendered":"7 Tips for the Archiware Portal"},"content":{"rendered":"

\"Header_Spotlight\"<\/p>\n

by Elke Boomgaarden
\n– edited on December 9th, 2016 –<\/p>\n

Potential customers<\/strong> wanting to test Archiware P5 need it.
\nCustomers <\/strong>already running an Archiware P5 installation use it.<\/p>\n


\nTo resellers <\/strong>servicing Archiware customers, it offers great help for professional customer care: the Archiware Portal.\u00a0<\/strong><\/p>\n

– Hier finden Sie die deutsche Version<\/a> dieses Artikels –<\/p>\n

– Read the Japanese Version<\/a> on the website of Synergy KK, Archiware\u00a0distributor in Japan\u00a0–<\/p>\n

Using the Archiware\u00a0Portal, any task with regards to license management can be fulfilled comfortably online: from applying for\u00a0a license key to managing software maintenance contracts to requesting a quote for a customer installation – to name but a few.<\/p>\n

In this edition of Archiware Spotlight, we will\u00a0introduce\u00a0you to the Archiware Portal and provide\u00a0an overview of its features.<\/p>\n

1. Create an Archiware Portal account<\/strong><\/p>\n

To make use of the many possibilities of the Archiware Portal, a user account is required. To create it, visit\u00a0www.archiware.com\/account<\/a>. Once the registration is finished, you may log into the Portal with your e-mail address and the chosen password.<\/p>\n

\"kap1-schatten\"<\/p>\n

2. How-tos on the start page<\/strong><\/p>\n

It’s worth taking a moment to study the “Welcome to the Archiware Portal” start page to find out more about the workings of the Portal. Several How-tos explain every step clearly,\u00a0illustrated with numerous screenshots.<\/p>\n

Just a few examples: To use the Archiware products in an installation, a license key is required. The respective key for a purchased product can be acquired via the Archiware Portal. The article\u00a0“Register a License (how to\u2026)” guides you through the individual steps of requesting a license key.<\/p>\n

An existing Archiware installation is supposed to be transferred from one server to another? In “Transfer a License (how to\u2026)”, we explain how to request a license key for that.<\/p>\n

After renewing the Software Maintenance, new license keys for the updated maintenance period are required. This permits customers to use updates provided within the maintenance period. Customers (or\u00a0resellers in lieu of their customers) can easily request the new license key for their server through the Archiware Portal. “Activate Renewed Maintenance (how to…)” describes how to do this.<\/p>\n

\"kap2-schatten\"<\/p>\n

Lastly, \u00a0user accounts can\u00a0be kept up to date comfortably using the Archiware Portal. Address changes etc. can be performed directly in the personal account, described in (“View\/Edit Account (how to…)”).<\/p>\n

3. Inside the Archiware Portal<\/strong><\/p>\n

After logging in, you will be shown the central functions (“services”) which can be used to execute certain tasks in the Portal.<\/p>\n

\"3_Portal<\/p>\n

3.1 Trial Key<\/strong><\/p>\n

Customers who want to thoroughly test Archiware P5\u00a0can use\u00a0the Link “Trial Key” to\u00a0request a license key limited to 30 days.\u00a0 The link will take you to a small online form which you fill in and submit. You will receive the 30-day license key via e-mail momentarily.<\/p>\n

\"4_Portal<\/p>\n

3.2 Register Licenses<\/strong><\/p>\n

Newly purchased products and installations with renewed\/reactivated maintenance require appropriate license keys which can be requested through the Portal. The link “License Registration” leads\u00a0to a new page that lists the options available, e.g.:<\/p>\n